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The Impact of Digital Tools on Health Records Management in Benue State University Teaching Hospital, Makurdi
Author(s):
Justina Yator Sorkaa
This study examined the impact of digital tools on health records management in Benue State University Teaching Hospital, Makurdi. A descriptive research design was adopted, and data were collected using structured questionnaires from 400 healthcare workers and administrative staff. The paper is anchored on the Diffusion of Innovation Theory by Everett Rogers (1962). The findings revealed that digital tools significantly improve the timeliness of record retrieval and updating, enhance the accessibility of patient records across departments, and increase the efficiency of record storage and management systems. The study also found that despite these benefits, challenges such as inadequate technical capacity and infrastructural limitations still affect effective implementation. Based on the findings, the study recommends that hospital management should upgrade electronic health record systems, strengthen ICT infrastructure, and provide continuous staff training to improve digital competence. It further recommends the integration of interoperable systems across departments to enhance coordination and efficiency in health records management.
Keywords: Benue State University Teaching Hospital, digital tools, electronic health
records, health records management, and hospital efficiency.